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Policies
Payment
We accept secure payment via PayPal, Credit/Debit cards and Bank Wire Transfer.
Please note that: import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. If you want, we will declare your packages as “ Gift” (not commercial items) for your convenience.
Shipping
Your order will be available within 2-3 working days after receiving payment. We use economic airmail to ship, so your package should arrive within 15-20 days via Vietnam Postal Service:
- To US: 15-17 days
- To EU: 15-18 days
- To Aus: 15-17 days
We have other options like EMS Vietnam, Fedex, DHL...with tracking number. If you require express shipping, please kindly contact for quote and arrangement.
We combine shipping and offer special shipping discount for each additional item combined so shipping costs much cheaper for you.
Refund and Exchanges.
We are committed to 100% custom satisfaction. For your special demand, customized order, we will send you product picture before ship to you with your agreement. .
We agree for partial or full refund to buyer if items lost/damaged in shipping process or not as description. You have 30-day to claim and money-back gurantee.
Seller information:
FL Shop – FL Brand
Contact name: Elana Bui
Email: [email protected]
Skype: gaubong_teppy7
Mobile: +84985073901
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